Virtual care

Virtual care

Now you can get quality medical care—in the comfort of your own home.

Access virtual care 24/7 with Summit + CityMD.

Download the Summit + CityMD App for immediate access to a licensed medical provider 24/7 on your smartphone, tablet, or laptop/computer. Experience the high-quality care that CityMD provides through a one-on-one connection with our highly trained providers.

Getting started

  1. Download the Summit + CityMD App on iOS or Android. Click here to visit via desktop
  2. Create your Summit + CityMD account
  3. Begin your virtual visit
app virtual call

CityMD virtual care in-network health plans.

Aetna, Affinity Essentials, Affinity Health Plan, AmeriHealth, Cigna, Summit Health Employee Plan, Emblem (HIP/GHI), Empire BCBS, Healthfirst, Horizon BCBS, Metroplus, Oxford, QualCare, United Healthcare.

Commonly treated symptoms.

  • Acid Reflux
  • Acne
  • Allergies
  • Asthma
  • Back Pain
  • Cold & Flu
  • Constipation
  • Cough
  • Diarrhea
  • Ear Ache
  • Fever
  • Headache / Migraine
  • Muscle / Joint Pain
  • Nausea / Vomiting / Stomach Upset
  • Pink / Red Eye
  • Rash
  • Runny Nose
  • Sinus Infection
  • Skin Conditions
  • Sore Throat / Laryngitis
  • Upper Respiratory Infection
  • Urinary Tract Infection (UTI)
  • Yeast Infection

Virtual care FAQs.

  • You’ll need a tablet, laptop/computer, or mobile device with a good internet connection, camera and microphone. We also encourage testing your setup in advance of your virtual visit.

  • Depending on your insurance plan, you may be able to submit a claim to your insurance and be reimbursed for this service. If you do not see your insurance listed in our drop-down menu when registering, please check with your insurance carrier. We also accept all Flexible Spending Account (FSA) and Health Spending Account (HSA) cards.

  • You can use this service 24/7, 365 days a year.

  • You will receive care from a CityMD physician or a licensed CityMD nurse practitioner or physician assistant. In addition, you have the option of selecting a non-CityMD physician when a CityMD provider is not available.

  • CityMD's Aftercare team will ensure that you have the right information for any follow-up care necessary after your virtual visit or if you need to be seen immediately in-person.

  • Yes, our providers can provide a prescription in accordance with federal and state laws and when medically appropriate. Like an in-person visit, the prescription will be sent to your preferred pharmacy.

  • Anyone 18 or older who creates an account in the Summit + CityMD app can initiate a virtual urgent care visit. Only the account holder can receive virtual urgent care. Minors, dependents, guests and individuals without their own account are not eligible to receive virtual urgent care.

  • Yes. If you need language or ASL interpreter services, please reach out to Aftercare at 1.855.624.8963.