Resources our team offers.
Dedicated account manager.
Your dedicated Account Manager is your liaison to all of CityMD, service as your immediate resource for support relating to your Occupational Medicine account.
Occupational Medicine customer service team.
Our Customer Service team provides access to employee results, troubleshoots issues, and addresses daily account questions.
P: 866.MY.CITYMD ext. 1
Monday – Friday: 9:00AM - 6:00PM
Workers’ compensation case review team.
Our Case Review team provides access to work status reports, addresses medical questions, and serves as a clinical point of contact.
P: 866.MY.CITYMD ext. 2
Monday – Friday: 9:00AM - 7:00PM
Our Billing Teams accept claim information, process payments, and address any billing questions.
Workers’ Compensation Billing.