OccMed Employer Resources

Employer resources

CityMD’s Occupational Medicine support teams are dedicated to ensuring employers make the most of their experience working with CityMD. Our goal is to keep employees healthy in the workplace and provide them with the quality of care they need when injured for a rapid return to work.

Resources our team offers.

Dedicated Account Manager.

Your dedicated Account Manager is your liaison to all of CityMD, service as your immediate resource for support relating to your Occupational Medicine account.


Occupational Medicine Customer Service Team.

Our Customer Service team provides access to employee results, troubleshoots issues, and addresses daily account questions.

P: 866.MY.CITYMD ext. 1
Monday – Friday: 9:00AM - 6:00PM 


Workers’ Compensation Case Review Team.

Our Case Review team provides access to work status reports, addresses medical questions, and serves as a clinical point of contact.

P: 866.MY.CITYMD ext. 2
Monday – Friday: 9:00AM - 7:00PM


Workers’ Compensation Referral Management Team.

Our Referral Management Team facilitates and expedites scheduling of specialty appointments, and ensures alignment with all stakeholders for rapid access to appropriate care.

P: 866.MY.CITYMD ext. 3
Monday – Friday: 9:00AM – 5:00PM


Billing Teams.

Our Billing Teams accept claim information, process payments, and address any billing questions.


Workers’ Compensation Billing.

P: 516.783.4600 ext. 3
Monday – Friday: 8:00AM - 4:00PM


Occupational Medicine Billing.

P: 516.783.4600 ext. 3
Monday – Friday: 8:00AM - 4:00PM

CityMD team

Dedicated Occupational Medicine team.

CityMD provides employers with dedicated account managers who can cater to your organization's unique needs, concerns and questions about your employees' health.
For more information or to establish your CityMD account, please contact our Occupational Medicine team.